Shipping policy
United Kingdom
Europe
Standard (2-5 working Days) - €8.95 or free for orders over €90
Rest of World
International Tracked + Signed (4-12 days) - £15 or free for orders over $100
Dispatch Timeline
All orders placed before 8pm will be dispatched on the same working day. Please note that we do not ship orders over the weekend or during national UK bank holidays.
Returns Policy
If you change your mind you can return your item for a refund or exchange within 30 days, excluding earrings (for strict hygiene reasons), personalised or engraved items, gift cards & gift packaging.
Please note that original shipping charges are non-refundable. We cannot refund duties, taxes or shipping charges. We are not able to accept returns for items purchased at any of our pop up events or sample sales.
To return your order please send us an email to contact@ambrosinum.com stating the reason for the return and attaching relevant images.
Once our customer service team member reviewed your refund application, you will be emailed with your postage label or QR code, along with the instructions of where to post your return.
AMBROSINUM does not cover the postage cost when returning orders for a refund or exchange. All postage costs are calculated and payable at the last step on our returns portal before receiving your postage label/ QR code.
*Our AMBROSINUM Returns Policy is in addition to your statutory rights.